Another Small Step for Privacy
In the June 2009 issue of the ISSA Journal, I wrote about my experiences setting up utilities and other essential services after a cross-country move. I detailed how I was able to not disclose my social security number after only some gentle persuasion. I had another success today. A visit to my new otolaryngologist (ear, nose and throat doctor) was successful in not disclosing my SSN. Now, both of us are protected from the liability of having to handle this information. Although they still have serious responsibilities to protect my PHI, at least that’s one less thing both of us have to worry about. It makes one wonder why the information is requested in the first place. Like many business processes, I suspect it’s simply something that works and therefore, they haven’t had a strong incentive to change.
You can help to change these types of practices. The next time someone asks for your SSN or other sensitive information, cheerfully discuss what other options may be available to you. You may be surprised to learn that it’s not really necessary, but a simply a formality from days past.