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	<title>Immutable Security &#187; Breaches</title>
	<atom:link href="http://www.immutablesecurity.com/index.php/tag/breaches/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.immutablesecurity.com</link>
	<description>Information Security, Privacy and Personal Liberty</description>
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		<title>The Immutable Friday Fav Five for September 23, 2011</title>
		<link>http://www.immutablesecurity.com/index.php/2011/09/23/the-immutable-friday-fav-five-for-september-23-2011/</link>
		<comments>http://www.immutablesecurity.com/index.php/2011/09/23/the-immutable-friday-fav-five-for-september-23-2011/#comments</comments>
		<pubDate>Fri, 23 Sep 2011 11:00:44 +0000</pubDate>
		<dc:creator>Michael Starks</dc:creator>
				<category><![CDATA[Computer Crime]]></category>
		<category><![CDATA[Intrusion Detection]]></category>
		<category><![CDATA[Log Analysis]]></category>
		<category><![CDATA[Secure Design]]></category>
		<category><![CDATA[Vulnerabilities]]></category>
		<category><![CDATA[Breaches]]></category>
		<category><![CDATA[OSSEC]]></category>

		<guid isPermaLink="false">http://www.immutablesecurity.com/?p=919</guid>
		<description><![CDATA[Here are the five or more links that I found interesting for this week: This is just all kinds of awesome. It&#8217;s not that I am with the bad guys, but when they get this creative you have to give them credit. A bunch of criminals used 3D printers to print out ATM Skimmers. This is [...]]]></description>
			<content:encoded><![CDATA[<p>Here are the five or more links that I found interesting for this week:</p>
<ul>
<li>This is just all kinds of awesome. It&#8217;s not that I am with the bad guys, but when they get this creative you have to give them credit. A <a href="http://krebsonsecurity.com/2011/09/gang-used-3d-printers-for-atm-skimmers/" target="_blank">bunch of criminals used 3D printers to print out ATM Skimmers</a>. This is just another way that the face of information security is changing.</li>
<li>Also on the ATM theme, here&#8217;s a method to <a href="http://gizmodo.com/5831837/stealing-atm-pin-numbers-using-a-thermal-camera-is-dead-easy" target="_blank">steal ATM PIN numbers using a thermal camera</a>. I am not entirely sure, but given how the cameras are used in house energy audits, my guess is that this can be done from some distance.</li>
<li>Just for fun, check out this <a href="http://i.imgur.com/uWIXA.png" target="_blank">security architecture fail</a>. Can you spot the defect?</li>
<li>RSA<a href="http://blogs.rsa.com/rivner/anatomy-of-an-attack/" target="_blank"> blogged about the recent breach that they experienced</a>. Shortly after they announced the attack, <a href="http://www.immutablesecurity.com/index.php/2011/03/19/breaking-down-the-advanced-persistent-threat/" target="_blank">I also blogged about the tendency to call attacks APTs</a>. I fear that describing an attack as an APT is simply another way of failing to take responsibility. It is understandable that they had a breach, but the truth is that attachments exploiting 0-day holes in client software is not particularly advanced today. I have dealt with several 0-day pieces of malware. RSA had layers of security that failed. Again, it&#8217;s understandable that they failed&#8211;securing everything is <em>hard&#8211;</em>but use it an an opportunity to examine the individual layers that led to the breach. There was no magic here. This is  a standard attack method these days.</li>
<li>Did you know that OSSEC can audit your system? It&#8217;s better to know you have vulnerabilities before they are exploited. Daniel Cid explains how to <a href="http://dcid.me/2011/09/detecting-outdated-web-applications-with-ossec/" target="_blank">detect outdated web applications with OSSEC</a>. Good stuff.</li>
</ul>
<p>That’s it for today. Have a great weekend!</p>
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		</item>
		<item>
		<title>The Immutable Friday Fav Five</title>
		<link>http://www.immutablesecurity.com/index.php/2011/09/02/the-immutable-friday-fav-five-2/</link>
		<comments>http://www.immutablesecurity.com/index.php/2011/09/02/the-immutable-friday-fav-five-2/#comments</comments>
		<pubDate>Fri, 02 Sep 2011 11:00:48 +0000</pubDate>
		<dc:creator>Michael Starks</dc:creator>
				<category><![CDATA[Computer Crime]]></category>
		<category><![CDATA[Encryption]]></category>
		<category><![CDATA[Incident Response]]></category>
		<category><![CDATA[Intrusion Detection]]></category>
		<category><![CDATA[Log Analysis]]></category>
		<category><![CDATA[Breaches]]></category>

		<guid isPermaLink="false">http://www.immutablesecurity.com/?p=898</guid>
		<description><![CDATA[Here are the five links that I found interesting for this week: Mitigating the Apache Range Header Attack. This is a pretty good overview of several ways you can protect yourself for little to no cost. Also, see my post, Detecting the Apache Range Header DoS Attack with OSSEC. Automatically encrypt all inbound email part I [...]]]></description>
			<content:encoded><![CDATA[<p>Here are the five links that I found interesting for this week:</p>
<ul>
<li><a href="http://blog.spiderlabs.com/2011/08/mitigation-of-apache-range-header-dos-attack.html" target="_blank">Mitigating the Apache Range Header Attack</a>. This is a pretty good overview of several ways you can protect yourself for little to no cost. Also, see my post, <a href="http://www.immutablesecurity.com/index.php/2011/08/28/detecting-the-apache-range-header-dos-attack-with-ossec/" target="_blank">Detecting the Apache Range Header DoS Attack with OSSEC</a>.</li>
<li>Automatically encrypt all inbound email <a href="https://grepular.com/Automatically_Encrypting_all_Incoming_Email" target="_blank">part I</a> and <a href="https://grepular.com/Automatically_Encrypting_all_Incoming_Email_Part_2" target="_blank">part II</a>. Even if you have full-disk encryption, it does not protect you if someone can access your account. This method allows you to keep the private key off the server and does not rely on convincing other people to encrypt email to you. Very impressive.</li>
<li><a href="http://technet.microsoft.com/en-us/sysinternals/bb896645" target="_blank">Process Monitor</a> is a tool that helps you to see what it really happening under the Windows hood. It&#8217;s truly indispensable for Windows troubleshooting and incident response. <a href="http://blog.zeltser.com/post/9451096125/process-monitor-filters-for-malware-analysis?f94cb120" target="_blank">These filters</a> are specifically designed for malware analysis. I imagine they will be very useful on my next incident.</li>
<li>Have you ever wanted to open a command prompt as SYSTEM? Most people think that having administrator rights is the same thing, but there can be subtle differences. <a href="http://myitforum.com/cs2/blogs/jnelson/CmdAsSystem.txt" target="_blank">This short little script</a> allows you to become SYSTEM for those rare situations where you may need to be.</li>
<li>Would you know if your web site was compromised? Here are <a href="http://blog.zeltser.com/post/6588077715/tips-for-detecting-website-compromise" target="_blank">eight tips for detecting a web site compromise</a>.</li>
</ul>
<p>That&#8217;s it for today. Have a great weekend!</p>
]]></content:encoded>
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		<item>
		<title>The Immutable Friday Fav Five</title>
		<link>http://www.immutablesecurity.com/index.php/2011/08/26/the-immutable-friday-fav-five/</link>
		<comments>http://www.immutablesecurity.com/index.php/2011/08/26/the-immutable-friday-fav-five/#comments</comments>
		<pubDate>Fri, 26 Aug 2011 11:00:06 +0000</pubDate>
		<dc:creator>Michael Starks</dc:creator>
				<category><![CDATA[Computer Crime]]></category>
		<category><![CDATA[Incident Response]]></category>
		<category><![CDATA[Intrusion Detection]]></category>
		<category><![CDATA[Log Analysis]]></category>
		<category><![CDATA[Breaches]]></category>
		<category><![CDATA[Links]]></category>
		<category><![CDATA[NAC]]></category>
		<category><![CDATA[OSSEC]]></category>

		<guid isPermaLink="false">http://www.immutablesecurity.com/?p=874</guid>
		<description><![CDATA[One of the reasons I started this blog was to share things I had encountered in the security and privacy world. I have done quite a bit of editorializing, but not too many of the quick and useful posts. I thought it might be helpful to post about five of my favorite reads and links [...]]]></description>
			<content:encoded><![CDATA[<p>One of the reasons I started this blog was to share things I had encountered in the security and privacy world. I have done quite a bit of editorializing, but not too many of the quick and useful posts. I thought it might be helpful to post about five of my favorite reads and links on Fridays&#8211;unless I get too busy. So let&#8217;s start off with a few interesting links:</p>
<ul>
<li><a href="http://www.packetfence.org/home.html" target="_blank">PacketFence</a> is a free and open source NAC system. I haven&#8217;t used it so I can&#8217;t vouch for it either way, but it&#8217;s nice to see a NAC in the free software world. NACs are good at preventing things like man-in-the-middle attacks, help you with asset control and help to keep the worm-of-the-day off your network when a contractor plugs in his laptop. Free software can also be a good way to meet a requirement even with limited or no budgets.</li>
<li>Need a forensics tool? <a href="http://www.paterva.com/web5/" target="_blank">Maltego</a> may fit the bill. It&#8217;s also free to use, but not free software in the sense that it doesn&#8217;t seem to have an OSI compatible license. Like PacketFence, there are also commercial support and versions available.</li>
<li>Jamie Riden <a href="http://www.symantec.com/connect/articles/responding-brute-force-ssh-attack" target="_blank">wrote a very nice piece on his/her response to an SSH attack</a>. There are some nice recovery and lessons-learned aspects to the article. Another possible countermeasure would be the use of <a href="http://www.ossec.net" target="_blank">OSSEC</a> along with its active response capabilities. This might have been able to prevent the compromise entirely.</li>
<li>Would you like to have a <a href="http://blog.ioshints.info/2006/11/log-configuration-commands-entered-on.html" target="_blank">log of all commands entered on a Cisco router</a>? This is something that can be <em>very </em>useful for audit and compliance, as well as change management needs. This is a great one for PCI environments.</li>
<li>The &#8216;nix mtr tool can be useful for troubleshooting network problems. The <a href="http://winmtr.net/" target="_blank">WinMTR</a> does pretty much the same thing from a Windows host. It&#8217;s also free software.</li>
</ul>
<p>That&#8217;s it for today. Have a wonderful weekend!</p>
<p>&nbsp;</p>
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		<title>Garden Security III: The Houdini Hare</title>
		<link>http://www.immutablesecurity.com/index.php/2011/08/03/garden-security-iii-the-houdini-hare/</link>
		<comments>http://www.immutablesecurity.com/index.php/2011/08/03/garden-security-iii-the-houdini-hare/#comments</comments>
		<pubDate>Thu, 04 Aug 2011 02:01:23 +0000</pubDate>
		<dc:creator>Michael Starks</dc:creator>
				<category><![CDATA[Risk Management]]></category>
		<category><![CDATA[Secure Design]]></category>
		<category><![CDATA[Breaches]]></category>

		<guid isPermaLink="false">http://www.immutablesecurity.com/?p=863</guid>
		<description><![CDATA[Never underestimate the potential of a motivated attacker&#8211;or a hungry rabbit. Fairly confident in my beefed up garden security, I entered my garden to commune with my plants. They probably would have preferred water, but I am an earthy kind of guy. Not five steps into the garden, what did I find? A small, hairy [...]]]></description>
			<content:encoded><![CDATA[<p>Never underestimate the potential of a motivated attacker&#8211;or a hungry rabbit.</p>
<p>Fairly confident in my beefed up garden security, I entered my garden to commune with my plants. They probably would have preferred water, but I am an earthy kind of guy.</p>
<p>Not five steps into the garden, what did I find? A small, hairy and rather surprised looking rabbit was looking up at me, as if in disbelief that I had entered his compound. But this time was different. He had a mouth full of greens. Oh, yeah. Cold busted.</p>
<p>Being the more intelligent species, I had a <span style="text-decoration: line-through;">stroke of genius</span> rather interesting thought. I would close the gate and chase him around the garden. By blocking his exit, I would now know the exfiltration point.</p>
<p>I closed the gate and turned with a start, confident in my stature. I might have resembled Chuck Norris at that very moment.</p>
<p>Quickly, I darted toward the bunny. He dashed! I pursued. He circled the corn! I matched his gate like a, well, middle-aged geek chasing a rabbit around his over-engineered and under-producing garden.</p>
<p>He stopped. I stopped. We stared at each other for what seemed like an eternity, but must have been only three or five seconds. I heard a noise to my left. I quickly turned my head and turned it back to the intruder&#8217;s position. He was gone. In that instant, he had managed to teleport himself to the other side of the fence. I grimaced and admitted losing this battle, but not the war. He had escaped and most importantly, hidden his escape route.</p>
<p>So what&#8217;s the security lesson here? This is a security blog after all, and it&#8217;s only right that I throw in some kind of security fluff to justify my obsession with hungry rabbits. The lesson, my friends, is that breaches are never <em>truly </em>over. You may have recovered and gone back to business, but there may still be a subtle back door in your network. The information that was lost still has to be accounted for and damages repaired. The lessons learned only build on previous lessons learned and contribute to the overall improvement of your security program. The recovery and lessons-learned stages may be the final stages of <em>handling </em>an incident, but, to borrow upon a favorite phrase of mine, eternal vigilance is the price of security.</p>
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		<item>
		<title>Garden Security II: The Bunny Breach</title>
		<link>http://www.immutablesecurity.com/index.php/2011/06/16/garden-security-ii-the-bunny-breach/</link>
		<comments>http://www.immutablesecurity.com/index.php/2011/06/16/garden-security-ii-the-bunny-breach/#comments</comments>
		<pubDate>Fri, 17 Jun 2011 02:07:43 +0000</pubDate>
		<dc:creator>Michael Starks</dc:creator>
				<category><![CDATA[Incident Response]]></category>
		<category><![CDATA[Intrusion Detection]]></category>
		<category><![CDATA[Risk Management]]></category>
		<category><![CDATA[Secure Design]]></category>
		<category><![CDATA[Vulnerabilities]]></category>
		<category><![CDATA[Breaches]]></category>

		<guid isPermaLink="false">http://www.immutablesecurity.com/?p=854</guid>
		<description><![CDATA[*(&#38;$#@!! I stepped outside tonight to water the garden and what did I find? A fuzzy-tailed rabbit happily hanging out inside my garden&#8211;with the gate closed. My perimeter has been breached! How did he get in? I am still doing an analysis, but I believe he squeezed in below the gate. He was a small [...]]]></description>
			<content:encoded><![CDATA[<p>*(&amp;$#@!!</p>
<p>I stepped outside tonight to water the garden and what did I find? A fuzzy-tailed rabbit happily hanging out inside my garden&#8211;with the gate closed. My perimeter has been breached!</p>
<p>How did he get in? I am still doing an analysis, but I believe he squeezed in below the gate. He was a small bunny and this seems like the biggest vulnerability to exploit for a critter his size.</p>
<p>How can I close the hole? I am still pondering this, but I am thinking of something that works kind of like tire strips, which will hopefully dissuade him from crossing the perimeter. I might also post a picture of Chuck Norris for good measure.</p>
<p>I thought I should post this in the interest of full disclosure. It has been a long day.</p>
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		<item>
		<title>Beware of Payscale.com</title>
		<link>http://www.immutablesecurity.com/index.php/2010/12/10/beware-of-payscale-com/</link>
		<comments>http://www.immutablesecurity.com/index.php/2010/12/10/beware-of-payscale-com/#comments</comments>
		<pubDate>Fri, 10 Dec 2010 23:45:20 +0000</pubDate>
		<dc:creator>Michael Starks</dc:creator>
				<category><![CDATA[Computer Crime]]></category>
		<category><![CDATA[Ethics]]></category>
		<category><![CDATA[Incident Response]]></category>
		<category><![CDATA[Breaches]]></category>

		<guid isPermaLink="false">http://www.immutablesecurity.com/?p=752</guid>
		<description><![CDATA[Awhile back, I blogged about how not to handle notification of a possible breach. In that case, I began to receive spam to a very unique address only used at one place. When I attempted to report the potential breach, I was at first stonewalled, and then &#8220;cautioned&#8221; against publicly discussing the issue. Unfortunately, the [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.immutablesecurity.com/index.php/2010/02/19/how-not-to-handle-notification-of-a-potential-security-problem/" target="_blank">Awhile back</a>, I blogged about how not to handle notification of a possible breach. In that case, I began to receive spam to a very unique address only used at one place. When I attempted to report the potential breach, I was at first stonewalled, and then &#8220;cautioned&#8221; against publicly discussing the issue.</p>
<p>Unfortunately, the stakes have risen from spam to outright malicious e-mails and this time the suspected company is Payscale.com. When I received a malicious PDF to a very unique address only used for that site, I wanted to let them know about a possible breach. So I sent an e-mail to every one of the contacts I could find on their web site. I wanted to make sure someone knew about this.</p>
<p>After over a week with no response from anyone, I received another e-mail, this time a malicious link posing as an Adobe Flash Player update. Still no response.</p>
<p>I think the <a href="http://www.immutablesecurity.com/index.php/2010/12/08/the-ethics-of-publicly-disclosing-breaches/" target="_blank">right thing to do</a> is to publicly discuss the issue. I think that when a company doesn&#8217;t respond to concerns such as this, and the public entrusts their data to them, it is ethical and right to publicly discuss the issue so people can make an informed choice about doing business with that company.</p>
<p>I can&#8217;t say that Payscale.com has been breached because <em>I don&#8217;t know. </em>What I can say is that the source of these malicious e-mails seems to have a strong connection to this company, and that they did not respond to a possible breach notification. Consumer beware.</p>
<p><strong>Update: </strong>I am happy to report that, as a result of this post, I was contacted by someone at Payscale.com. My contact does seem genuinely concerned with looking into the issue. Again, this may or may not be anything, but the point of the post seems to have succeeded&#8211;getting someone to acknowledge that a security issue <em>may </em>exist.</p>
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		<item>
		<title>The Ethics of Publicly Disclosing Breaches</title>
		<link>http://www.immutablesecurity.com/index.php/2010/12/08/the-ethics-of-publicly-disclosing-breaches/</link>
		<comments>http://www.immutablesecurity.com/index.php/2010/12/08/the-ethics-of-publicly-disclosing-breaches/#comments</comments>
		<pubDate>Wed, 08 Dec 2010 15:38:21 +0000</pubDate>
		<dc:creator>Michael Starks</dc:creator>
				<category><![CDATA[Dialogue]]></category>
		<category><![CDATA[Ethics]]></category>
		<category><![CDATA[Incident Response]]></category>
		<category><![CDATA[Breaches]]></category>

		<guid isPermaLink="false">http://www.immutablesecurity.com/?p=748</guid>
		<description><![CDATA[In the security research community, it is commonly held that the ethical thing to do when discovering a vulnerability is to contact the software developer. Only after a lack of response, after the vulnerability has been fixed, or after the vulnerability has not been fixed within a reasonable time, should the information be disclosed. But [...]]]></description>
			<content:encoded><![CDATA[<p>In the security research community, it is commonly held that the ethical thing to do when discovering a vulnerability is to contact the software developer. Only after a lack of response, after the vulnerability has been fixed, or after the vulnerability has not been fixed within a reasonable time, should the information be disclosed.</p>
<p>But what is the right thing to do when there is an indication that a company may have been compromised? Is it ethical to disclose at all? Is it ethical to <em>not </em>disclose, since others would presumably entrust their data to the company without having this important piece of information? This is the question I have been pondering for some time.</p>
<p>While I think there is still room for healthy debate, I have come to the tentative conclusion that the company should be notified first and given an opportunity to respond, and <em>only if they either do not respond or respond in such a way as to indicate that they are not going to consider the issue, </em>should your concerns be disclosed publicly. I think that companies who may have had a breach have the right to deal with it internally. However, if it affects others and the company does not give an indication that they have looked into the issue, the right thing to do is to publicly discuss the issue so as to warn others about the potential consequences of entrusting their data with that company.</p>
<p>Publicly discussing a potential breach could be just the catalyst a company needs to begin an investigation that helps them to limit their losses. And while this shouldn&#8217;t be necessary, the reality of the world we live in is that information protection is rarely practiced well, let alone incident response.</p>
<p>On the other hand, this may only work well (or not) in the consumer area. If there is anything that the Wikileaks debate has taught us, it is that&#8211;regardless of whether you think the release of this kind of information is a good thing&#8211;there are consequences. One has to carefully consider the potential ethical and legal consequences when choosing to make a public disclosure. What if it initially looked like a breach, but was simply a misunderstanding? What if your words lean towards libel and not opinion? What if disclosing the potential breach results in people losing their jobs?</p>
<p>While there are no right or wrong answers, it is an area that deserves attention and discussion in the security community. As protectors of information, we need to be diligent about the way we handle it, and that involves careful reflection about the ethics and consequences of our actions.</p>
<p>What do you think?</p>
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		<title>An Analysis of the Analysis of the Apache.org Attack</title>
		<link>http://www.immutablesecurity.com/index.php/2010/04/18/an-analysis-of-the-analysis-of-the-apache-org-attack/</link>
		<comments>http://www.immutablesecurity.com/index.php/2010/04/18/an-analysis-of-the-analysis-of-the-apache-org-attack/#comments</comments>
		<pubDate>Mon, 19 Apr 2010 00:43:15 +0000</pubDate>
		<dc:creator>Michael Starks</dc:creator>
				<category><![CDATA[Computer Crime]]></category>
		<category><![CDATA[Ethics]]></category>
		<category><![CDATA[Incident Response]]></category>
		<category><![CDATA[Intrusion Detection]]></category>
		<category><![CDATA[Log Analysis]]></category>
		<category><![CDATA[Secure Administration]]></category>
		<category><![CDATA[Secure Design]]></category>
		<category><![CDATA[Systems Hardening]]></category>
		<category><![CDATA[Apache]]></category>
		<category><![CDATA[Breaches]]></category>
		<category><![CDATA[Social Engineering]]></category>

		<guid isPermaLink="false">http://www.immutablesecurity.com/?p=484</guid>
		<description><![CDATA[Over at the Apache blog, you&#8217;ll find a nice and detailed incident report on the recent, successful attack on Apache.org. I thought it might be worth a few minutes to share my thoughts on their write-up. First, I would like to say that the level of transparency in this response is truly commendable. Rather than [...]]]></description>
			<content:encoded><![CDATA[<p>Over at the Apache blog, you&#8217;ll find a <a href="https://blogs.apache.org/infra/entry/apache_org_04_09_2010" target="_blank">nice and detailed incident report</a> on the recent, successful attack on Apache.org. I thought it might be worth a few minutes to share my thoughts on their write-up.</p>
<p>First, I would like to say that the level of transparency in this response is truly commendable. Rather than sweep this under the rug, they have chosen to share the details of what happened, why it happened (more on that in a moment) and what their plans are to, hopefully, prevent future breaches.</p>
<p>I encourage you to read the entire post, because it is a good account of how actual, real-world attacks happen. Targeted attacks take advantage of trust (both in people and machines), shared and weak passwords, too much privilege and an assortment of other security 101 vulnerabilities.</p>
<p>The attacks consisted of a XSS vulnerability, brute-force logins, a shortened URL, password sniffing, password re-use and social engineering. Pretty typical stuff, really.</p>
<p>What I find most interesting about this report is the emphasis on technical countermeasures in the <span style="text-decoration: underline;">What are we Changing?</span> section, when the attack succeeded primarily due to vulnerabilities in human beings.</p>
<ul>
<li>The Infrastructure Team members clicked on a cloaked and untrusted link, which launched a XSS attack.</li>
<li>A brute force login succeeded against a poorly chosen password. But prior to it being successful, no one seemed to be getting alerts on so many failed login attempts.</li>
<li>They once again exploited the Infrastructure Team by getting them to log in with a password that the team members, themselves, did not choose.</li>
<li>They took advantage of cached passwords on the server.</li>
<li>Slicehost didn&#8217;t respond to the attack when notified, which enabled one host to continue its attack against someone else.</li>
</ul>
<p>These are all people issues. It&#8217;s the same stuff that we security types have been trying to hammer into the brains of people for years now. There are certainly technical countermeasures which could have helped, but this was an attack on people.</p>
<p>It&#8217;s easy for us to play armchair quarterback and be critical of the response, however that is not my intention, Rather, it is my intent to simply cast another light on the response so we can all learn and secure our assets more effectively.</p>
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		<title>A Public Lesson on How to Handle a Breach</title>
		<link>http://www.immutablesecurity.com/index.php/2010/03/15/a-public-lesson-on-how-to-handle-a-breach/</link>
		<comments>http://www.immutablesecurity.com/index.php/2010/03/15/a-public-lesson-on-how-to-handle-a-breach/#comments</comments>
		<pubDate>Mon, 15 Mar 2010 18:58:47 +0000</pubDate>
		<dc:creator>Michael Starks</dc:creator>
				<category><![CDATA[Computer Crime]]></category>
		<category><![CDATA[Ethics]]></category>
		<category><![CDATA[Incident Response]]></category>
		<category><![CDATA[Breaches]]></category>

		<guid isPermaLink="false">http://www.immutablesecurity.com/?p=458</guid>
		<description><![CDATA[When I first heard about this, I thought to myself, &#8220;Say it isn&#8217;t so. Tell me this is just a big misunderstanding. Tell me that my favorite place to buy cables at great prices wasn&#8217;t breached.&#8221; Alas, it seems to be true. Monoprice.com had a breach. I wasn&#8217;t too concerned since all of my credit [...]]]></description>
			<content:encoded><![CDATA[<p>When I first heard about <a href="http://www.google.com/search?rlz=1C1GGLS_en-USUS291US329&amp;sourceid=chrome&amp;ie=UTF-8&amp;q=monoprice+breach" target="_blank">this</a>, I thought to myself, &#8220;Say it isn&#8217;t so. Tell me this is just a big misunderstanding. Tell me that my favorite place to buy cables at great prices wasn&#8217;t breached.&#8221; Alas, it seems to be true. <a href="http://www.monoprice.com/" target="_blank">Monoprice.com</a> had a breach.</p>
<p>I wasn&#8217;t too concerned since all of my credit card numbers are unique and<a href="https://www.citibank.com/us/cards/vanpromo/cmc_pop/index2.htm" target="_blank"> automatically generated</a>, and all of the e-mail addresses I use for businesses are also unique, but just the same, I checked my statement. So far, all is well.</p>
<p>As a security guy, I suppose I should forever relegate monoprice.com to the vendor blacklist. After all, they must have been doing something wrong to allow the bad guys to get in, right? That may indeed be the case. They may have had security so bad you could drive a truck though it. Then again, maybe it was very good.</p>
<p>Breaches happen. It&#8217;s very, very hard to cover every known threat, let alone the unknown. Security professionals have to anticipate and protect against <em>all </em>threats, while the criminal only has to find one vulnerability. Most of the time it&#8217;s not even under our direct control. We are charged with the responsibility of security and get the blame when a breach happens, but encounter fierce resistance when we tell management what really needs to be done to properly secure a site.</p>
<p><a href="http://www.securitycatalyst.com/when-a-breach-hits-home/" target="_blank">Unlike Gexa Energy</a>, who took almost a year to notify affected customer of a breach, monoprice.com took the bold move of prominently and publicly placing a warning on the front page of their web site.  They further went on to <em>stop accepting orders</em> while the breach investigation was continuing. Right now they&#8217;re trying to get back on their feet.</p>
<p>Preventing a breach is difficult enough, but the truer measure of an effective security program is how you respond to a breach. Do you issue carefully-crafted letters from the PR department or do you level with your customers? Do you attempt to shun responsibility or do you recognize your mistakes and learn from them?</p>
<p>It seems that monoprice.com recognizes its responsibility to its customers and is doing the right thing. That, combined with my personal risk-mitigation strategies, probably means I will do business with them again.</p>
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		<title>How Not to Handle Notification of a Potential Security Problem</title>
		<link>http://www.immutablesecurity.com/index.php/2010/02/19/how-not-to-handle-notification-of-a-potential-security-problem/</link>
		<comments>http://www.immutablesecurity.com/index.php/2010/02/19/how-not-to-handle-notification-of-a-potential-security-problem/#comments</comments>
		<pubDate>Fri, 19 Feb 2010 18:29:05 +0000</pubDate>
		<dc:creator>Michael Starks</dc:creator>
				<category><![CDATA[Dialogue]]></category>
		<category><![CDATA[Ethics]]></category>
		<category><![CDATA[Intrusion Detection]]></category>
		<category><![CDATA[Breaches]]></category>

		<guid isPermaLink="false">http://www.immutablesecurity.com/?p=440</guid>
		<description><![CDATA[Awhile back I signed up for the CouponMom.com newsletter (hey, who doesn&#8217;t like to save a few bucks), using a very unique and distinctive e-mail address used only for this purpose. Awhile later, I started to get garden variety spam to this e-mail address (Viagra, etc). There are a few reasons this could happen: I [...]]]></description>
			<content:encoded><![CDATA[<p>Awhile back I signed up for the CouponMom.com newsletter (<em>hey, who doesn&#8217;t like to save a few bucks)</em>, using a very unique and distinctive e-mail address used only for this purpose.</p>
<p>Awhile later, I started to get garden variety spam to this e-mail address (Viagra, etc).</p>
<p>There are a few reasons this could happen:</p>
<ol>
<li>I have been compromised and the spammers think it would be clever to use that address.</li>
<li>Spammers start spamming that address as a matter of chance or because they think, &#8220;hey, this guy likes Coupon Mom, maybe he&#8217;ll like some male enhancement!&#8221;</li>
<li>Coupon Mom is supplementing her income by spamming or selling the data, which makes its way into spammer&#8217;s hands.</li>
<li>Coupon Mom has been compromised.</li>
</ol>
<p>Usually, when this happens, <a href="http://yro.slashdot.org/yro/07/05/30/1444236.shtml">it&#8217;s number 4</a>.</p>
<p>I got to thinking, &#8220;hey, they might want to know there <em>might be</em> a problem. I should tell them.&#8221;</p>
<p>I fill out their contact form and wait. More than a week goes by with no response.</p>
<p>I try to post a cautionary word to the forum. More than a week goes by and I don&#8217;t pass moderation.</p>
<p>I fill out the form again, indicating that it would be better for them to investigate this and notify their members of a breach, <em>if one happened, </em>than it would be for me to <em>speculate about it.</em></p>
<p>Finally, I get a response. The response, in part, states:</p>
<blockquote><p>You must have signed up for a Google advertiser link on the site, since the email signups for my site are not shared with any other party.</p>
<p>I am sorry you have had this experience, but caution you against publicly slandering The Coupon Mom program and our member database as the source of the unsolicited email.</p></blockquote>
<p>Can I say that the Coupon Mom database has been breached? Categorically, <em>no. </em>But I can say that there are symptoms which, in my opinion, should cause a reasonable person to take a closer look.</p>
<p>What&#8217;s the lesson here? When someone tells you of a potential problem with your security, don&#8217;t just assume you are impenetrable. That person may serve as an early warning of a serious problem you would want to be on top of.</p>
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