Amazon Makes Good Over Orwell Incident
Recently, I blogged about how Amazon removed certain legitimately purchased eBooks from Kindle readers. One of those books, ironically, was George Orwell’s “1984.”
Today, I learned that they’re trying to make up for the incident. According to this thread, affected users are being offered the book back or a $30 credit.
While the DRM issues are still concerning, this is a truly great response from Amazon. They know it was a mistake and are trying to make good. Hats off for customer service.
Amazon, let’s take it one step further and get rid of the DRM on the books. Get rid of the contractual agreements that force users to leave their rights under US copyright at the door. People will still pay for a good product and we will have freed the information. Do the right thing and I’ll become a customer of your digital wares.